Click on the Unread messages rule to select it, then click the Font button.Ĥ. Click the Conditional Formatting button.ģ. Select the View tab, then View settings.Ģ. If you find the default appearance of unread mail too subtle, you can customise the colours and fonts used to make unread mail really stand out in your inbox.ġ. Make your unread emails stand out in the Outlook Inbox Some things may look a little different if you are using another version of Outlook, but the general process will remain the same. Note: The steps and images shown in this post are for Outlook for Office 365 (Windows desktop version 1902, March 2019).
In this blog post, I’ll show you how to fix these issues by customising the unread mail settings in Outlook. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help.Have you ever clicked on an unread email in the Outlook inbox and then wondered why it suddenly becomes marked as ‘read’, even though you have not actually read it yet? Or perhaps you sometimes find it difficult to locate your unread emails amongst all the read ones because the two don’t look that different. If you have feedback for TechNet Support, contact Wang Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If this issue persists, please collect Outlook forum as Ed mentioned above for further assistance. Also, run Outlook with safe mode to testing.
If so, it indicate that Exchange server works greatly.Īnd this issue is related to Outlook client, please try upgrade to latest version with Windows and Office Updates. Therefore, please login OWA to double check whether it sync read\unread status correctly. I want to double confirm whether all Outlook client experience this issue or some special Outlook client.Įxchange client could sync message's read\unread status with Exchange server, however it don't sync Outlook client view settings. If I misunderstand your concern, please do not hesitate to let me know. I hope someone hasĪccording to your description, I know that Outlook view don't works as your settings. If I am not mistaken the conditional formatting is stored on Exchange server. So my guess it has to be something in common which seems to be at Exchange level.
Run into this problem before, I can't be the only one.īTW, this problem is occurring on both computers (Surface Pro 3 and desktop). I even asked my provider if they could reset anything on their end and they said no. I have checked everywhere on Google and can't find a solution. I have even tried to reset the view and start over again. If I unchecked the read messages rule then the unread messages color will show but if I check the read messages rules (to enable it) again then it overrides the unread messages but the read messages unread messages will now exhibit the read messagesĬolor and the read messages will still be tiny black font. I also noticed that if I changed the read messages rule color it overrides the unread properties, i.e. Oh BTW I did go into more choices and checked only items that are read. read emailsĭeleted Outlook profile and created a new oneĭeleted. I have tried the following -ĭeleted read messages rule and re-created it.ĭeleted read messages rule and created a different name i.e. When I go into View Setting/Conditional formatting and check the read messages properties it still For the past 6 months it's been working fine, no problem but today turned on the computer and now my read message has defaulted to tiny black fonts. I had setup conditional formatting for unread messages (Red font) and read messages
I am using Outlook 2016 and have it installed on Microsoft Surface Pro 3 w/Windows 10 and a desktop with Windows 7 Pro.
I recently switched from Exchange email to Office 365.